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Tech support on all of our products is Free! All tech support is done over the phone and costs $30.00 an hour. we offer 3 kinds of tech support web and internet related, computer hardware and software related, and server and programming related. If theres some reason we cannot solve your problem all money will be refunded. If there is not a qualified Tech available at the exact time you call we will take down your problem have our techs trouble shoot it and call you back with in 24 hours.
This plan is for 1 hour of web and net support and includes:
- Over The Phone Support
- Problem Trouble Shooting
- Quality Assistance
Most customer problems are fixed in no more then an hour if problem is solved in under an hour the customer stills pays for whole hour. If you are a previous customer of ours and have purchased D.I.M. products before in the past we may help your for free even if your problem does not pertain to our products. We will trouble shoot and deal with all your problems in the most timely manner possible.
This plan is for 1 hour of computer support and includes:
- Over The Phone Support
- Problem Trouble Shooting
- Quality Assistance
- Remote Assistance If Needed
Most customer problems are fixed in no more then an hour if problem is solved in under an hour the customer stills pays for whole hour. If you are a previous customer of ours and have purchased D.I.M. products before in the past we may help your for free even if your problem does not pertain to our products. We will trouble shoot and deal with all your problems in the most timely manner possible.
This plan is for 1 hour of server support and includes:
- Over The Phone Support
- Problem Trouble Shooting
- Quality Assistance
- Remote Assistance If Needed
Most customer problems are fixed in no more then an hour if problem is solved in under an hour the customer stills pays for whole hour. If you are a previous customer of ours and have purchased D.I.M. products before in the past we may help your for free even if your problem does not pertain to our products. We will trouble shoot and deal with all your problems in the most timely manner possible. Depending on when you call it may take longer then 24 hours to have a server tech get in touch with you.
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Search Engine Optimization
24 hour around the clock service.
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